SparkPro Privacy Policy

Effective Date: September 2, 2021

By using the SparkPro website (sparkproup.com) and/or any of SparkPro’s products, you agree to SparkPro’s Privacy Policy and that we may transfer and store your information in the China.

We will post any modifications or changes to the Privacy Policy on the SparkPro website. We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. If we make a material change to this Privacy Policy, we will notify you by email or by means of a notice on the SparkPro website prior to the changes taking effect. Your continued use of the Services signifies your acceptance of our Privacy Policy as modified.

SparkPro International Compliance

SparkPro cares deeply about online privacy. SparkPro complies with the CHN-US & CHN-EU Safe Harbor Framework and China-Swiss Safe Harbor Framework as set forth by the China Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SparkPro adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Information You Provide

SparkPro collects both personal information and non-personal information that you provide to us, including personal information that may be contained in email or comments.  SparkPro may collect Personal information from you in the context of:

  1. Account registration and administration of your user account
  2. Contest registration and prize acceptance
  3. Customer support and technical assistance
  4. Processing your order for products by SparkPro
  5. Providing updates to you regarding your SparkPro products
  6. Newsletter subscriptions
  7. Access to SparkPro’s products on social networks or third party services

The specific types of Personal information collected will depend upon the activity and may include your full name, email address, phone number, home address, mobile phone number, credit card information, and shipping address. Those who win a prize in a contest may be required to provide their social security number and other identification for tax purposes, which will only be used for prize fulfillment purposes.

SparkPro may also ask for “non-Personal information,” i.e., information that, alone, cannot be used to identify or contact you. Such non-Personal information may include, for example, gender, birth date, or zip code. You may be asked to submit non-Personal information with Personal information or separately.

Cookies

SparkPro uses cookies to store website visitors’ preferences and to record session information, such as pages visited, interactions with website features, time spent on the website, shopping cart items, language preference, intended shipping region, and purchase behavior for various purposes such as ensuring that visitors are not repeatedly offered the same advertisements, to tailor website content and newsletter communications according to visitor preferences, to serve online advertisements based on past visits to the website, and to inform and optimize website performance and online advertising campaigns. We do not link the information we store in cookies to any Personal information you submit to us.

SparkPro allows third parties to collect non-Personal information by way of cookies, web beacons, and as described below from the SparkPro website. SparkPro does not enable third parties to collect any Personal information directly from the Services for their own promotional purposes. This Privacy Policy covers the use of cookies by SparkPro and relevant ad serving, website feature, and analytics partners, and does not cover the use of cookies by 3rd party advertisers.

You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set — each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. You must, however, enable cookies from SparkPro in order to use most functions on the website.

Web Beacons

Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ Personal information. One or more of our third party advertising partners employ a software technology called web beacons, that help us better manage content on our site by informing us what content is effective.

Ad Servers, Third Party Advertising, and Website Analytics

We do not serve third party advertisements to you while using sparkproup.com. However, we do work with website analytics and advertising partners, including Google, Doubleclick, AdRoll, Commission Junction and Facebook, to deliver SparkPro advertisements on third party publisher websites – these partners may set cookies on your computer’s web browser. These cookies allow our partners to recognize your computer so that the ad server can show you SparkPro advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using sparkproup.com. In this way, ad servers may compile anonymous, non-Personal information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to sparkproup.com. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows SparkPro to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads that have been shown using the Google Display Network, DoubleClick for Advertisers, or other onlineadvertising networks. By doing so, we can understand how anonymous users interacted with our website after seeing our ads. For more information about these advertising services and how to opt out, please see the “Choice and Opt Out” section below.

Information from Other Sources

SparkPro may receive information about you from third parties, such as commerce partners, marketers, social network services, and other parties that we may use to supplement the information that we collect directly from you. If you connect to a third party network, platform, or service through the Services, you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social network or other third party platform could provide to SparkPro based on your settings on the third party social network or platform. Your agreement takes place when you connect with the third party network, platform, or service via our Services.

Uses of Information

SparkPro may use non-Personal information to improve performance of our Services, to understand how anonymous users interact with our website after seeing SparkPro advertisements, to identify and retarget advertisements to past website visitors, and to optimize the performance of our advertising campaigns.

SparkPro may also use Personal information in providing the Services, including but not limited to:

Orders – If you place an order, we will use your name and email address to send you an order confirmation email, a shipping confirmation email, and customer satisfaction emails. If you do not wish to participate in customer satisfaction emails, you may opt-out of such emails upon receipt by clicking “Unsubscribe” link contained in the email. Customer Service – Based upon the Personal information you provide us at the time of account registration or purchase, we will send you a confirmation email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your preferences.

Newsletters, Special Offers and Updates – We will occasionally send you information on products, services, special promotions, contests, events, and opportunities to interact with SparkPro and our community. You can directly reply to our push email to cancel these options.

Sharing and Disclosure of Information

SparkPro does NOT share, sell, rent or trade Personal information with third parties for their own promotional purposes, and will only share Personal Information as outlined below or with your consent.

Customer Testimonials

At times, we may post customer testimonials on our website which may contain Personal information. We will obtain your consent via email and/or opt-in methods prior to posting your name, city, or stated activity/interest along with any testimonial.

User-Generated Content

You may be able to disclose information about yourself in the course of contributing user generated content on publicly-available areas of the Services. Such information is unencrypted, public information, may be accessed or recorded by us, and there is no expectation of privacy or confidentiality in such information.  Any Personal information you submit in the course of such activities can be read, collected, or used by other users.

If you submit your pictures or other content to SparkPro, we may publish it on the SparkPro website or applications along with certain Personal information identifying you, e.g., your first and last name or your username, when we have your consent. For more information relating to the terms governing your user generated content, please see our Terms of Use.

Third Party Service Providers

We use other third party service providers to offer or facilitate services on our behalf, such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on our behalf. When you order products from SparkPro, we will share your Personal information as necessary for such third party services providers to provide the applicable service to us or on our behalf. These third parties are prohibited from using your personal information for promotional purposes.

Business Transactions

Information that we collect, including your Personal information and non-Personal information, is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.

Legal Compliance

We reserve the right to access and disclose your Personal information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with judicial proceeding, court order, or legal process served on SparkPro.

Other Disclosures of Non-Personal Information

SparkPro may aggregate and/or anonymize information collected by the Services or via other means so that the information does not identify you. Our use and disclosure of aggregated, anonymized, and other non-Personal information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose.

Choice/Opt-out

You will be notified when your Personal information is collected or shared by any third party that is not our service provider, so you can make an informed choice as to whether to share your information with that party. If you do not wish to have your Personal information shared and want to opt-out from receiving further communications from any third party that is not our agent or service provider, please contact that third party directly.

SparkPro strives to provide the public with relevant, value-added content in the form of online advertisements. However we respect the wishes of anyone who does not want to be tracked by third party advertising companies online. Users may opt-out of cookie-based online advertising and analytics programs by following the opt-out instructions provided by our advertising and analytics partners here.

To opt-out of the Doubleclick and other Google advertising cookies, please visit the Google advertising opt-out page. To opt-out of analysis via the Google Analytics cookie, please visit the Google Analytics opt-out page.  Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the Network Advertising Initiative and the Digital Advertising Alliance opt-out links above. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

Third Party Website Links and Features

SparkPro’s Services may contain links to or features from other websites. This Privacy Policy covers the privacy practices by SparkPro, and does not cover the privacy practices of third party websites or features. SparkPro is not responsible for the privacy policies and/or practices of third parties. When linking to another Site or using a third party service, you should read the privacy policy on that site or service.

Children’s Privacy

SparkPro’s Services are intended for general audiences and not for children under the age of 13. We do not knowingly collect Personal information from children under the age of 13 and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.

International Users

SparkPro operates primarily in the China and as a result, the information we collect may be stored in the China. Your Personal information may be transferred to, used, processed, or held by SparkPro in the China and in other countries, including countries outside of your country of residence and used for the purposes set out in this Privacy Policy.

Changes in Our Privacy Policy

From time to time, our information practices may change. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page.

How we Protect Your Personal Information

The security of your personal information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. Despite our best efforts, however, no security measures are completely impenetrable.